Manager, Customer Success at MongoDB

This role is for a seasoned leader with over a decade of experience in client-facing roles and at least three years of management experience. You need a background in complex technical environments and a high level of comfort with database technologies or enterprise infrastructure. **What makes it worth a look...** You will be building out a critical team in Seoul for a market leader that has redefined the database for the AI era. MongoDB offers robust benefits like fertility assistance, generous parental leave, and a hybrid working model that provides local flexibility. **You might be a good fit if you...** * Have specific experience scaling teams within fast-growing B2B software companies. * Can comfortably discuss NoSQL, solution architecture, or technical account management. * Are based in Seoul and prefer a hybrid office environment. * Rely on data and analytical metrics to guide team performance and customer retention.