Manager, Customer Success Enterprise at ServiceTitan

You're a seasoned leader with at least three years of people management experience in SaaS Customer Success or Account Management, specifically within a senior-level capacity. **What makes it worth a look...** This fully remote US position at ServiceTitan offers a competitive annual salary range of $125,700 to $168,100, plus commission eligibility. You'll lead a team of Enterprise CSMs focused on strategic accounts, influencing retention, expansion, and overall customer satisfaction. **You might be a good fit if you...** * Have a proven track record leading enterprise or strategic accounts and managing large, complex customers. * Possess strong coaching and people leadership skills with a focus on building trust and accountability. * Demonstrate excellent business acumen, consulting on best practices and ROI realization. * Understand SaaS metrics, retention levers, and customer health management.