Manager, Customer Success at Veracross

You're a seasoned leader with at least 7 years of SaaS customer success or account management experience, including 2+ years managing customer-facing teams. A Bachelor's Degree or equivalent experience is required. **What makes it worth a look...** This is a fully remote, full-time Manager, Customer Success role at Veracross, offering a salary range of $90k to $100k annually, plus potential bonus. You'll be leading the North America Customer Success team, focusing on retention, qualified opportunity generation, and SIS lead creation for K-12 independent schools. **You might be a good fit if you...** * Have experience with churn forecasting, pipeline management, and operational rigor. * Are proficient in using Salesforce and Catalyst for health monitoring and account planning. * Have a strong track record in driving retention, renewals, and expansion. * Have experience in K-12 private school or education SaaS markets.