Manager, Engineering - Sustaining at SailPoint

This role is designed for an experienced engineering leader with a strong background in sustaining engineering and L3 support escalations. The ideal candidate has at least 6 years of software experience, including 3+ years specifically leading teams that troubleshoot and resolve high-priority production issues. Since this is a leadership position for a global team, you should be comfortable managing both software and QA engineers while collaborating across international time zones. Located in Pune, this position offers a hybrid work model (2-3 days in-office) and requires a 4-hour overlap with US business hours. While the base salary isn't disclosed, the package includes an annual performance bonus, potential private equity, and comprehensive insurance premiums fully covered by the company. It is a high-visibility role where you will directly influence the security posturing of enterprise-scale identity products. **You might be a good fit if you...** * Have a deep technical background in Java and Agile development environments. * Thrive in high-pressure situations requiring expedited root-cause analysis and patch releases. * Are an expert at bridging the gap between technical teams and customer success stakeholders. * Are comfortable working late afternoon or evening shifts to ensure collaboration with US-based peers.