Manager of Customer Success - West at OneSource Virtual

You are a seasoned leader with at least seven years of experience in account management or managed services, specifically within SaaS or BPaaS environments. You have spent five or more years managing teams and possess a deep technical understanding of Workday or similar enterprise platforms. **What makes it worth a look...** OneSource Virtual offers a fully remote, senior-level leadership role where you own the strategy for retention and expansion revenue. While specific compensation is not disclosed, this position provides the opportunity to scale a team of customer success managers across a broad portfolio of enterprise service lines. **You might be a good fit if you...** * Have hands-on experience using Salesforce for account management and tracking. * Utilize customer success platforms like Planhat to monitor health scores and churn risks. * Can demonstrate a track record of driving NRR and GRR targets. * Possess deep expertise in managing complex, multi-line service portfolios.