Manager of Onboarding at Steer

You're a strategic, high-energy leader with 3+ years in onboarding, implementation, or customer success management, ideally in a SaaS or turnaround environment. **What makes it worth a look...** Steer is a fully remote company offering a 100% employer-paid medical insurance plan, an equity package, and a collaborative culture focused on transforming the auto repair industry. **You might be a good fit if you...** * Have managed implementation or onboarding teams in fast-paced SaaS environments. * Have experience optimizing processes to reduce onboarding friction or shorten implementation cycles. * Can leverage data like CSAT, churn, and activation rates to guide decisions. * Have experience with HubSpot, Jira, or Gainsight.