Manager, Workforce Operations at whatnot

This role is ideal for a senior workforce management professional with at least 6 years of experience, specifically within a high-growth startup or tech environment. You should be a data-driven problem solver who is highly proficient in SQL and Zendesk, capable of managing complex capacity planning and BPO partner scheduling for a Trust & Risk organization. The compensation is competitive ($140k–$160k) with robust benefits, including a 4% 401k match, family planning allowances, and a monthly budget to "dogfood" the platform as a buyer and seller. While the team is "remote co-located," you must live within commuting distance of their Los Angeles, New York, San Francisco, or Phoenix hubs for in-person collaboration. **You might be a good fit if you...** * Have 4+ years of dedicated Workforce Management experience (forecasting, scheduling, and scenario modeling). * Can turn raw data into actionable staffing insights using SQL. * Thrive in fast-paced, low-structure environments where you need to move quickly with minimal guidance. * Are comfortable collaborating cross-functionally to predict headcount needs for new product/policy launches.