Marketing Operations Process Manager (Delhi NCR) at Coursera

This role is designed for a senior Marketing Operations professional with 4 to 8 years of experience who specializes in systems thinking and process architecture. The ideal candidate has a deep technical understanding of how marketing data flows across platforms and a track record of auditing complex workflows to remove friction. You should be someone who enjoys documenting procedures as much as you enjoy automating them. As part of a global B Corp, you will join a team that prioritizes flexibility, allowing you to work from home, a hub, or a co-working space. A major highlight of this position is the focus on cutting-edge efficiency; you will be tasked with integrating AI-supported workflows and automation into the marketing stack to scale a platform that already serves nearly 200 million learners. **You might be a good fit if you:** * Have 4-8 years of experience in Marketing Operations or Business Process Management (BPM). * Are an expert at mapping data interoperability between CRM, marketing automation, and sales tools. * Enjoy "simplifying ruthlessly"—turning manual, multi-step processes into streamlined, automated workflows. * Use data-driven insights to prove how your process changes have saved time or increased revenue.