Member of Enterprise Technology, IT Support at Anchorage Digital

Ideal for a mid-level IT professional with at least two years of experience in IT support or technical operations, eager to go beyond just closing tickets and actively improve technology experiences. This role is fully remote within the United States. **What makes it worth a look...** Anchorage Digital, a leading digital asset platform for institutions, is seeking an IT Support member to enhance employee technology experiences. **You might be a good fit if you...** * Have 2+ years of IT support or helpdesk experience, with a proven ability to troubleshoot independently. * Possess hands-on experience with enterprise tools like Google Workspace, Slack, and Jira. * Are proactive in identifying and implementing process improvements, including documentation and light automation. * Demonstrate initiative and can work independently, prioritizing tasks effectively.