Merchant Sales & Solution Engineer at Automattic

This role is designed for a high-energy technical salesperson who thrives in "0 to 1" environments. You are a perfect match if you have 5–7+ years of experience

Work type: remote

Location: Remote

Salary: $160,000 – $185,000/yr

Type: Full-time

Summary

This role is designed for a high-energy technical salesperson who thrives in "0 to 1" environments. You are a perfect match if you have 5–7+ years of experience in Solutions Engineering or technical sales, specifically within the e-commerce or SaaS sectors. Beyond being a smooth presenter, you must be a "builder" with deep technical roots—meaning you can comfortably write PHP, debug WordPress plugins, and architect complex integrations for mid-market merchants ($1M–$50M GMV). The package is highly competitive, offering a base salary of **$160,000–$185,000 USD** plus variable compensation, regardless of your global location. You’ll join a fully remote, distributed team with an open vacation policy and the unique opportunity to define the competitive playbook for an industry giant. This is a high-impact position where your on-the-ground feedback will directly influence the product roadmap and GTM strategy. **You might be a good fit if you:** * Possess deep hands-on WordPress/WooCommerce expertise (hooks, filters, and custom development). * Thrive in urgency and enjoy competing directly against closed e-commerce platforms like Shopify. * Are comfortable carrying a quota and owning the full sales cycle from discovery to signed contract. * Value the open-source mission and can articulate the TCO/ROI benefits of platform flexibility.

Job Description

At [WooCommerce](https://woocommerce.com/), we're on a mission to democratize commerce through open source. As such, we’re now seeking an experienced Sales & Solutions Engineer to build our technical sales motion from the ground up — architecting merchant solutions that leverage the [WordPress](https://wordpress.org/)/[WooCommerce](https://woocommerce.com/) ecosystem, strategic partner integrations, optimal hosting, and Automattic’s product portfolio.

You’ll work with technically-savvy midmarket merchants ($1M-$50M GMV) evaluating WooCommerce in competitive situations, architecting solutions that combine: WordPress/WooCommerce core + rich plugin ecosystem, [Automattic products](https://automattic.com/about/) (WooPayments, Pressable/WPVIP/WP.com, Jetpack, Blaze), strategic partner integrations (payments, shipping, tax, marketing, POS, CRM/ERP), and agency partner services for custom development and implementation.

This is WooCommerce's Competitive Tip of the Spear.: The only team with the remit to directly and forcefully compete with our largest competitors in eCommerce. This team is the crucible for our messaging, value proposition, and technology at scale.

This is a builder role. If you thrive in 0→1 environments and urgency is in your blood, this is your role. You’ll set the playbook that defines how we sell for the next 18-24 months. Your on-the-ground feedback about what merchants need, what's blocking deals, and ecosystem gaps will directly shape our product roadmap, GTM strategy, time-to-first-value, and how we set up customers for retention and expansion.

### What You’ll Do

Architect Solutions & Close (75%):









Build Culture, Playbooks & Enable (25%):







What Success Looks Like:




### You Might Be a Fit If

Builder Mentality + Team-First:








Open Source Ecosystem Expertise:






Technical Foundation:







Commercial + Demo Excellence:











Preferred:







We are currently prioritizing candidates in the United States, Canada, the UK, and Ireland.Salary range: $160,000-$185,000 USD plus variable compensation. Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our[ compensation philosophy.](https://automattic.com/compensation/) To see a full list of benefits by country, consult our [Benefits Page](https://automattic.com/benefits/). And check out these links to learn more about [How We Hire](https://automattic.com/how-we-hire/) and [What We Expect from Ourselves](https://automattic.com/expectations/). #LI-DNI

About Automattic

Now in [our 20th year](https://timeline.automattic.com/), we’re the people behind [WordPress.com](http://wordpress.com/), [WooCommerce](https://href.li/?http://woocommerce.com/), [Beeper](https://www.beeper.com/), [Tumblr](https://href.li/?https://www.tumblr.com/), [Simplenote](https://href.li/?http://simplenote.com/), [Jetpack](https://href.li/?http://jetpack.com/), [Longreads](https://href.li/?http://longreads.com/), [Day One](https://href.li/?https://dayoneapp.com/), [PocketCasts](https://href.li/?https://www.pocketcasts.com/), and more. We believe in making the web a better place.

We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.

[We believe in Open Source](https://github.com/Automattic), and the vast majority of our work is available under the [GPL](https://en.wikipedia.org/wiki/GNU_General_Public_License). Automattic is a [Most Loved Company](https://mostlovedworkplace.com/companies/automattic-inc/), an Equal Opportunity employer, and [Disability Confident Committed](https://disabilityconfident.campaign.gov.uk/). ([Here’s what that might mean for you](https://happinessengineer.blog/2022/09/08/happiness-for-everyone-working-with-a-disability-at-automattic/).) If you need disability-related accommodations during the application or interview process, please [fill out this form](https://automattic.com/disability-related-accommodation-request/). We are committed to ensuring an accessible hiring process for all candidates. Learn more about our [Employee Resource Groups](https://automattic.com/automattician-resource-groups/).

You can track your application status and more at [MyGreenhouse](https://my.greenhouse.io/users/sign_in).

To learn about how we handle your data, please review our [Privacy Policy](https://automattic.com/privacy/).

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