Microsoft Operations Desk Specialist at CDW

Ideal for someone with an Associate's degree in Business or IT, or at least two years of relevant job experience, this role demands strong analytical skills and a detail-oriented approach to managing Microsoft software operations. **What makes it worth a look...** This fully remote, full-time Microsoft Operations Desk Specialist position at CDW offers an hourly pay range of $14.54 to $25.34, with potential for geographic differentials. **You might be a good fit if you...** * Are proficient with Microsoft Office applications (Word, Outlook, Excel) and possess 2+ years of customer service experience. * Have experience working with Microsoft licensing agreements like MPSA, OV/OVE, Select Plus, CSP/NCE, and EA. * Can navigate and utilize systems such as Salesforce, Volume Licensing Central (VLC), and other Microsoft portals. * Understand and apply Microsoft program rules to ensure compliance and operational accuracy.