Microsoft Operations Desk Specialist at CDW

This role is perfect for someone with at least two years of experience managing Microsoft licensing agreements or software order processing. You should be deeply familiar with contract types like MPSA, Open Value, or Enterprise Agreements and comfortable navigating Salesforce and Microsoft portals to resolve complex billing cases. **What makes it worth a look...** The primary draw is the fully remote flexibility combined with a clear hourly pay range and a solid benefits package. It is a stable back-office position within a major IT provider where you can act as a technical subject matter expert without the pressure of direct sales. **You might be a good fit if you...** * Have processed Microsoft contract renewals or handled Change of Channel Partner requests. * Know your way around Salesforce Quick Cases and Volume Licensing Central. * Can accurately audit billing statements and interpret complex software program rules. * Enjoy high-volume administrative work that requires extreme attention to detail.