Mid-Market Account Director at five9

This role is designed for a seasoned "business athlete" with at least 8 years of high-level sales experience, specifically within the CCaaS or SaaS sectors. You are the ideal candidate if you excel at a "land and expand" strategy—balancing the nurturing of existing accounts with the aggressive hunting of new revenue streams within those organizations. Experience selling to the C-suite for accounts with 100 to 3,000 agents is critical. A standout feature of this position is the "hunting license" for a pre-defined list of existing customers, allowing you to bypass cold outreach in favor of strategic account growth. The role is fully remote within the U.S. and focuses heavily on cutting-edge AI offerings, placing you at the forefront of contact center innovation. You will have high visibility through quarterly business plan presentations and full ownership of the sales cycle from lead to close. **You might be a good fit if you...** * Have a proven track record of exceeding quotas in the CCaaS or SaaS space. * Are comfortable selling complex AI and cloud software solutions to executive leadership. * Can work independently in a fast-paced environment while collaborating with internal support teams. * Are skilled at using Salesforce (SFDC) for meticulous opportunity forecasting and account management.