Mobile Device Management Specialist at Global Payments

This role is designed for a mid-to-senior level technical professional with at least 6 years of experience, specifically within the credit card or financial services industry. You’ll act as a bridge between technical teams and clients, focusing on Mobile Device Management (MDM) solutions. The ideal candidate has a strong background in technical consulting, root cause analysis, and the ability to translate complex system issues into actionable business solutions. As a specialist, you will move beyond basic troubleshooting to perform "deep dives" into client inquiries, even writing macros or coding scripts to support customizations. While the position is strictly on-site in Pennsylvania, Ohio, or Georgia, it offers the stability of a global fintech leader with a comprehensive benefits package, including retirement options and charitable gift matching. **You might be a good fit if you:** * Have 6+ years of experience in client-facing technical consulting or systems support. * Are proficient in Excel, including the ability to write macros and scripts for automation. * Have a solid professional background in the credit card industry or payment processing. * Enjoy "owning" the client relationship and acting as an advocate to ensure technical issues are resolved within SLAs.