Network System Administrator 1 at Twilio

This role is designed for a junior to mid-level network professional with a CCNA and around three years of experience managing global IT infrastructure. You should be comfortable acting as the first line of defense for a massive scale network, handling everything from Cisco hardware patching to Zscaler endpoint troubleshooting. **What makes it worth a look...** This is a fully remote position within India that offers a rare chance to manage a global network at scale while working with modern security tools and AI-driven automation. Twilio is known for its strong remote-first culture and provides solid benefits like wellness leave and retirement savings. **You might be a good fit if you...** * Have hands-on experience troubleshooting Cisco routers, switches, and Palo Alto firewalls. * Feel confident managing VLANs, BGP, OSPF, and Zscaler security policies. * Are comfortable working in a 24/7 global on-call rotation and using ServiceNow for ticket management. * Understand the networking nuances of public cloud environments like AWS, GCP, or Azure.