Observability Architect | USA PST Hours | Remote at Grafana Labs

This is a high-impact, post-sales technical leadership role for someone who excels at the intersection of systems architecture and customer strategy. You’ll need a strong foundation in the modern observability stack—specifically **Prometheus, Loki, and Kubernetes**—coupled with at least 5 years of experience in technical account management, consulting, or solutions engineering. While listed as mid-level, the "Architect" designation implies you are comfortable leading technical discovery and designing long-term roadmaps for enterprise clients. The compensation is highly competitive ($182k - $217k OTE) and includes **RSUs**, giving you a literal stake in one of the most successful open-source companies today. The role is fully remote but requires residency in the **PST timezone** and includes up to 25% travel. You’ll benefit from a culture that prioritizes work-life balance, evidenced by a 30-day annual leave policy and dedicated "shutdown days." **You might be a good fit if you...** * Are a Kubernetes expert who can advise Fortune 500 companies on scaling their observability. * Prefer building long-term "trusted advisor" relationships over the quick turnaround of pre-sales. * Enjoy being hands-on with troubleshooting while also acting as a strategic voice for product feedback. * Live in the PST timezone and are comfortable with occasional travel to client sites.