Observability Architect | Washington, DC | Remote at Grafana Labs

This is a high-impact role for a mid-to-senior level engineer who enjoys the intersection of deep technical architecture and customer strategy. While the title says "Architect," the role functions as a hybrid of a Technical Account Manager (TAM) and a Post-Sales Systems Engineer. You’ll need a strong background in the "LGTM" stack (Loki, Grafana, Tempo, Mimir) and a solid grasp of Kubernetes to guide enterprise clients through their observability maturity journey. The position offers a highly competitive compensation package ($182k - $217k OTE) plus equity (RSUs), which is significant for a mid-level designation. Despite being fully remote, Grafana emphasizes a collaborative, open-source-rooted culture with generous time off (30 days annual leave). Notably, while the role is remote, they are specifically looking for candidates in the **Washington, DC area** to facilitate client onsite visits (up to 25% travel). **You might be a good fit if you:** * Have 5+ years of experience in technical post-sales, consulting, or SRE roles. * Are an expert in the Prometheus ecosystem and deploying services on Kubernetes. * Enjoy "whiteboarding" complex architectures and then rolling up your sleeves to troubleshoot them. * Can translate technical metrics into business ROI for executive stakeholders.