Onsite Engineer at CDW

You're a mid-level IT support professional looking for a full-time, 12-month fixed-term contract. **What makes it worth a look...** This is a fully remote, 12-month contract position with CDW. The role involves providing 1st line IT support, responding to incidents and service requests, and ensuring excellent customer service. **You might be a good fit if you...** * Have experience with Windows 10 desktop support and troubleshooting network issues including WAN/LAN technologies. * Are proficient in Active Directory for user and computer account management. * Have experience supporting mobile devices (iOS and Android) and using Ghost imaging tools. * Understand ITIL processes for incident logging and resolution.