Onsite Engineer at CDW

This role is ideal for a mid-level IT professional with a strong foundation in desktop support and user administration. You should be comfortable working in a structured ITIL environment, handling everything from Windows 10 troubleshooting and mobile device management to Active Directory provisioning and network printer setups. A standout aspect of this position is the hybrid flexibility and shift variety. Although the title mentions "Onsite," the role offers a 12-month fixed-term contract with a rotating shift pattern that includes significant work-from-home time (up to 100% in certain weeks). You will be joining a major global IT solutions provider, offering a high-paced environment to utilize tools like ServiceNow and Ghost imaging. **You might be a good fit if you...** * Have hands-on experience with Active Directory (users, groups, OUs) and Windows 10 desktop support. * Are comfortable troubleshooting WAN/LAN issues and managing both iOS and Android mobile devices. * Enjoy a mix of remote work and being based locally in Coalville for part of your rotation. * Hold or are pursuing certifications like ITIL Foundation, CompTIA A+, or Microsoft MTA.