Open Source Community Advocate at Metabase

This role is ideal for a mid-level technical professional with 3–5 years of experience in systems administration, DevOps, or software engineering who genuinely enjoys community engagement. It bridges the gap between technical support and brand advocacy, requiring someone who is comfortable both debugging Docker/AWS environments and communicating with users across social media and public forums. As part of a 100% remote team, you’ll enjoy a culture that values asynchronous work and avoids "always-on" expectations. Unlike many "Success" roles, this is not a sales or account management position; your focus is purely on helping open-source and enterprise users solve technical data challenges. You’ll have a direct line to the product team and a public roadmap, ensuring your feedback helps shape the future of the tool. **You might be a good fit if you...** * Have strong SQL skills and experience managing databases or web servers at scale. * Are a clear communicator who enjoys writing for public forums (like Discourse, Reddit, and Twitter). * Prefer technical problem-solving over hitting sales quotas or account renewal targets. * Are comfortable representing a brand in public-facing settings like webinars or events.