Operations Manager, Partner Account Operations (Delhi/Bengaluru) at Coursera

This role is designed for a seasoned operations professional with at least 7 years of experience who sits at the intersection of business process and technical automation. The ideal candidate has a "builder" mindset—likely coming from a "Founding Ops," management consulting, or technical program management background—and is expert at scaling complex workflows within high-growth global environments. The standout feature of this position is the focus on modernizing operations through Generative AI and no-code automation (like Zapier or Workato). As a B Corp with a "work from anywhere" philosophy, this role offers immense flexibility, allowing you to work from home or a local hub while making a global impact on the future of education. **You might be a good fit if you...** * Have deep experience architecting Salesforce or HubSpot workflows for scalability. * Are excited about using GenAI agents and prompt engineering to automate manual tasks. * Can lead high-stakes change management for distributed, global teams. * Excel at turning messy operational bottlenecks into streamlined, data-driven SOPs.