Operations & Program Manager, Implementation at 1password

This role is designed for an operations professional with at least six years of experience who has a deep understanding of the B2B customer onboarding lifecycle

Work type: remote

Location: Remote (United States | Canada)

Salary: $122,000 – $166,000/yr

Type: Full-time

This role is designed for an operations professional with at least six years of experience who has a deep understanding of the B2B customer onboarding lifecycle. You should have a technical background in administering tools like Salesforce or Gainsight to build the infrastructure that drives customer activation. **What makes it worth a look...** The compensation is transparent and competitive, offering a six-figure base plus equity and 401k matching. Since the company has already surpassed $400M in ARR, you get the stability of a market leader with the remote flexibility to work from anywhere in the US or Canada. **You might be a good fit if you...** * Have hands-on experience as a technical owner for Rocketlane or similar project delivery platforms. * Can translate high-level implementation strategy into automated Salesforce workflows and playbooks. * Enjoy analyzing time-to-value metrics and capacity data to fix friction points in the customer journey. * Are comfortable leading cross-functional change management for new service packages and tiered offerings.

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