Operations & Program Manager, Implementation at 1password
This role is designed for an operations professional with at least six years of experience who has a deep understanding of the B2B customer onboarding lifecycle
Work type: remote
Location: Remote (United States | Canada)
Salary: $122,000 – $166,000/yr
Type: Full-time
This role is designed for an operations professional with at least six years of experience who has a deep understanding of the B2B customer onboarding lifecycle. You should have a technical background in administering tools like Salesforce or Gainsight to build the infrastructure that drives customer activation.
**What makes it worth a look...**
The compensation is transparent and competitive, offering a six-figure base plus equity and 401k matching. Since the company has already surpassed $400M in ARR, you get the stability of a market leader with the remote flexibility to work from anywhere in the US or Canada.
**You might be a good fit if you...**
* Have hands-on experience as a technical owner for Rocketlane or similar project delivery platforms.
* Can translate high-level implementation strategy into automated Salesforce workflows and playbooks.
* Enjoy analyzing time-to-value metrics and capacity data to fix friction points in the customer journey.
* Are comfortable leading cross-functional change management for new service packages and tiered offerings.
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