Partner Operations Manager at Airbnb

You are a senior operations professional with over eight years of experience, specifically five years deeply embedded in managing business process outsourcing (BPO) and external partner performance. You have a background in data-driven storytelling and are comfortable making high-stakes decisions during real-time crisis situations. **What makes it worth a look...** The compensation is high for the local market, offering a monthly base up to R$32,916 plus equity and travel credits. While based in São Paulo, you get global exposure with potential travel to Europe, North America, and APAC to oversee international support delivery. **You might be a good fit if you...** * Have handled large-scale partner management and BPO contracts for at least five years. * Are comfortable using SQL and Tableau to perform root cause analysis on performance trends. * Can work flexible hours, including weekends and on-call shifts, to support global operations. * Know how to translate high-level corporate strategy into technical, implementable actions for external vendors.