Partner Relationship Manager at GoFundMe

This role is ideal for a mid-to-senior level professional with 3–5 years of experience in SaaS partnerships, channel development, or account management. It sits

Work type: hybrid

Location: San Francisco, CA

Salary: $101,000 – $151,000/yr

Type: Full-time

Summary

This role is ideal for a mid-to-senior level professional with 3–5 years of experience in SaaS partnerships, channel development, or account management. It sits within the "Pro" (Classy) division, focusing on the nonprofit sector, so the ideal candidate should be adept at juggling internal cross-functional collaboration with external relationship management. You should be comfortable moving between high-level strategy and day-to-day partner support in Slack. The position offers a competitive salary range of $101k–$151k plus equity, set within a mission-driven environment. While the role is hybrid (requiring three days a week in the San Francisco office), it provides robust holistic benefits, including hybrid work financial assistance, family planning support, and generous parental leave. It's a high-impact opportunity at a major social fundraising platform with room for professional growth in the "social impact tech" space. **You might be a good fit if you:** * Have managed relationships with technology, agency, or systems integrator (SI) partners in a B2B SaaS environment. * Enjoy "co-marketing" and coordinating joint sales initiatives to drive revenue. * Are highly organized and can track complex metrics like "partner-influenced revenue." * Are passionate about using technology to solve challenges for nonprofits and social impact organizations.

Job Description

Want to help us help others? We’re hiring!

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

As a Partner Relationship Manager at [GoFundMe Pro](https://www.classy.org/), you’ll play a key role in executing our partnership strategy and supporting the success of our partners and customers. You’ll work closely with cross-functional teams—including Sales, Marketing, Product, and Customer Success—to build strong, collaborative relationships with partners and help bring integrated solutions to market.

Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week.What You’ll DoPartnership Management

• Build and maintain productive relationships with technology, SI, and agency partners to support business growth and positive customer outcomes

• Collaborate with partners to drive adoption of integrated solutions and support co-marketing, training, and service-based revenue opportunities

• Support the execution of joint sales and marketing initiatives, including campaigns, events, and lead-generation activities

• Manage day-to-day partner requests across shared channels (including Slack), ensuring timely responses, coordination, and appropriate escalation when needed

• Work with partners to help them effectively support shared customers through implementation, onboarding, and ongoing engagement

• Assist in delivering partner enablement programs that improve technical understanding and implementation quality

• Act as a reliable point of coordination to ensure partners have the resources and information they need to succeed

• Coordinate with internal teams to align partner activities with company goals and go-to-market priorities

• Support sales engagements involving partners, helping drive alignment and successful outcomes

• Ensure clear communication and follow-through across partner and internal stakeholders

• Gather partner feedback and communicate insights to internal teams to highlight product opportunities, integration needs, and customer challenges

• Help ensure partner perspectives are represented in discussions around product improvements and roadmap planning

• Track and report on key partnership metrics such as partner engagement, integration adoption, and sourced or influenced revenue

• Provide regular updates on partnership activities, progress, and outcomes

• 3–5 years of experience in partnerships, channel development, sales, account management, or business development within a technology or SaaS environment

• Strong relationship-building and communication skills, with the ability to work effectively with both external partners and internal teams

• Highly organized, detail-oriented, and comfortable managing multiple priorities

• Results-oriented mindset with solid project management and follow-through skills

• Passion for using partnerships to solve customer challenges and drive business impact

• Experience working with nonprofit technology or social impact organizations

• Familiarity with integrations, platforms, or partner-led go-to-market motions

• Willingness to travel as needed to support partners and team initiatives

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.

• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.

• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.

• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.

• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.

• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.

• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.

• Community Engagement: Make a difference through our volunteering program.

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The annual U.S. salary range for this full-time position is $101,000 - $151,000.The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training. Your recruiter can share more about the specific total compensation packagebased on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [accommodationrequests@gofundme.com](mailto:accommodationrequests@gofundme.com).

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available [here](https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme). By submitting your application, you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe:

We’re proud to partner with [GoFundMe.org](https://www.gofundme.org/), an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their [FY ‘25 annual report](https://www.gofundme.org/wp-content/uploads/2025/08/GoFundMe.org-FY25-Annual-Report.pdf).

Our[ annual “Year in Help” report ](https://www.gofundme.com/c/gofundme-2025-year-in-help)reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our [Newsroom](https://www.gofundme.com/c/newsroom).

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Metaview as part of our hiring process for jobs in NYC and certain features may qualify it as an automated employment decision tool (AEDT), as defined by New York City Local Law 144. As part of the hiring process, we provide Metaview with job requirements and candidate submitted resumes and application materials to assist in evaluating job-related qualifications. While this tool is used to improve efficiency and support our recruiting personnel, all final hiring decisions are made by GoFundMe employees.

We began using Metaview on March 10, 2026. The Metaview tool has been reviewed by an independent auditor. Results of the audit may be viewed [here](https://trust.warden-ai.com/metaview/application-review/nyc). The tool evaluates your professional experience, technical skills, education, and other qualifications using information collected directly from your submitted resume and application materials; all such data is retained in accordance with [GoFundMe’s Personnel Privacy Notice](https://www.gofundme.com/c/personnel-privacy-notice-for-gofundme) and applicable legal requirements. If you would like to request an alternative selection process or a reasonable accommodation, please contact [accommodationrequests@gofundme.com](mailto:accommodationrequests@gofundme.com).

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