This role is ideal for a senior-level HR professional with 5–8 years of experience who understands the mechanics of scaling operations in a high-growth environm
Work type: hybrid
Location: New York, NY
Salary: $97,000 – $135,000/yr
Type: Full-time
This role is ideal for a senior-level HR professional with 5–8 years of experience who understands the mechanics of scaling operations in a high-growth environment. You should be a systems-first thinker with specific expertise in HRIS management (ideally UKG) and a track record of automating manual workflows. This is a hands-on leadership position for someone who enjoys building infrastructure rather than just executing daily tasks. The position offers a strong compensation package, with a base salary up to $135k plus a performance-based bonus for a total cash target of $149k. As a hybrid role in NYC, you’ll spend four days a week in-office, joining a mission-driven team dedicated to expanding access to mental healthcare. You will have significant ownership over the People Operations lifecycle, influencing how the company scales its culture and compliance. **You might be a good fit if you...** * Have 2–3 years of experience managing people or leading senior-level operational strategy. * Are highly proficient with UKG or similar HRIS platforms and integration tools. * Thrive in "build mode," turning compliance requirements into automated, scalable workflows. * Live within commuting distance of NYC and prefer a consistent in-office presence.
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### Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.
### About the Role
We are looking for a People Operations Manager to join our growing People team at Charlie Health. This role is a critical operational and strategic leader responsible for owning and scaling our People Operations lifecycle, systems, and team execution as we continue to grow.
As the People Operations Manager, you will oversee end-to-end employee lifecycle processes through direct team leadership while owning the strategy and execution of our core People systems, including UKG and integrated tools. This role is highly focused on systems optimization, automation, compliance, and operational excellence, ensuring our People infrastructure scales efficiently while maintaining a high-quality employee experience.
This is a hands-on leadership role for someone who thrives in complex, high-volume environments, brings strong systems thinking, and can balance execution with long-term process design.
We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.
### Responsibilities
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits [here](https://www.charliehealth.com/careers/corporate#benefits).
The total target base compensation for this role will be between $97,000 and $135,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $106,000 and $149,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID
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