**Who this is for** This fully remote role is perfect for experienced customer service professionals with a background in personal lines insurance and specific
Work type: remote
Location: Remote - Florida
Salary: $19 – $27/hr
Type: Full-time
**Who this is for** This fully remote role is perfect for experienced customer service professionals with a background in personal lines insurance and specific state licensing. If you are a self-starter committed to providing excellent customer support and are licensed in Florida, Georgia, or North Carolina, this full-time position is an excellent opportunity. **Key highlights** As a Personal Lines Customer Service Representative, you will handle incoming customer calls, resolve issues, and escalate complex problems to management. This position requires a comprehensive understanding of company policies and a strong ability to maintain client confidentiality while working in a team environment. **You might be a good fit if you...** - Have a minimum of two years' experience in a customer service role, preferably in personal lines insurance. - Possess an active Florida 2-20 or 2044 license. - Have knowledge of Auto, Home, Flood, Condo, and other personal lines coverages. - Are proficient in Word Processing, Spreadsheet, and Database software, with call-center experience being a plus.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brownis seeking a Personal Lines Customers Service Representative to join our growing team!MUST have experience working with clients in FL, GA or NC.Must have an active license in at least one of the following states:
ThePersonal Lines Customers Service Representative will be responsible for taking incoming calls from our customer base and addressing customer issues and concerns with the company. The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution.
Licenses and Certifications:
$19 - $27 Hourly
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.