Platform Engineer at five9

This role is ideal for a mid-level technical professional with 3 to 5 years of experience in SaaS, VoIP, or cloud telephony implementation. You should have a consultative mindset, comfortable acting as both a Project Engineer and a Solution Architect to guide customers through complex system configurations, API integrations, and IVR setups. A major highlight of this position is the comprehensive benefits package, which includes company stocks, performance-based annual increases, and a 15% night shift differential. While the role is hybrid and based in Manila, the company supports remote work with internet and meal allowances. You will get to work with high-profile CRM integrations like Salesforce and NetSuite while enjoying strong security through HMO for dependents and a retirement plan. **You might be a good fit if you:** * Have a strong technical background in Cloud Contact Center solutions or Lead Management systems. * Are comfortable working a permanent night shift schedule to support global operations. * Possess hands-on experience with APIs (Post/Get methods) and complex data queries. * Can translate business requirements into technical configurations without constant oversight.