Premium Support Engineer (Weekend Shift) at Replit

You are a mid-level technical support or systems engineer with at least three years of experience diagnosing complex software issues. You are comfortable workin

Work type: hybrid

Location: NYC (SoHo) Hybrid

Salary: $185,000 – $210,000/yr

Type: Full-time

You are a mid-level technical support or systems engineer with at least three years of experience diagnosing complex software issues. You are comfortable working a non-traditional Saturday through Wednesday schedule and navigating the high-pressure environment of enterprise developer support. **What makes it worth a look...** Replit offers a salary range of $185,000 to $210,000 per year for this role based out of their NYC office in SoHo. You will be required to work from the office on Mondays and Wednesdays. **You might be a good fit if you...** * Have strong debugging proficiency in Python or JavaScript. * Possess hands-on experience supporting enterprise-level customers under strict response time mandates. * Are familiar with developer workflows involving IDEs, terminals, and command-line tools. * Have daily experience managing ticket queues within platforms like Zendesk and Linear.

View this job on nocollar jobs