Principal AI Architect (CA) at PointClickCare

This is a high-level role for a seasoned architect with over 12 years of experience who can bridge the gap between AI innovation and enterprise-scale B2B SaaS operations. You are the ideal candidate if you possess deep technical roots in Python and Generative AI (RAG, agentic systems) but also understand the "business of software"—specifically how to architect systems for the entire customer lifecycle, from CRM and billing to HR and service management. The position offers a strong compensation package (up to CAD 182k) and the flexibility of a fully remote Canadian contract, though you should be prepared for occasional travel to Mississauga or Salt Lake City for team events. As 60% of the role focuses on AI and 40% on broader enterprise architecture, it provides a unique platform to shape the AI strategy of a market leader in health tech and influence a massive proprietary dataset. **You might be a good fit if you...** * Have 12+ years of experience in enterprise architecture for large-scale SaaS organizations. * Are an expert in Python and have successfully moved Generative AI agents and RAG patterns into production. * Are highly proficient in both the Microsoft AI ecosystem (Azure Foundry, Copilot) and the Salesforce ecosystem (Agentforce, Data Cloud). * Can lead technical governance and "challenge" vendor or system integrator designs to ensure they meet long-term scalability standards.