Principal AI Architect (US) at PointClickCare

This role is designed for a heavyweight technical leader with at least 12 years of experience in enterprise and platform architecture. You are the ideal candidate if you possess a rare blend of deep Generative AI expertise and a comprehensive understanding of the B2B SaaS lifecycle (from sales and billing to HR and IT). You should be a "builder-architect" who can code in Python and design complex agentic workflows while simultaneously steering high-level corporate strategy. The position offers a competitive salary range of $173k – $190k and the high-impact opportunity to own the AI roadmap for a massive healthcare dataset. While the role is fully remote within the US, it maintains a strong culture through occasional travel to Salt Lake City or Mississauga for team summits. This is a chance to work at the intersection of cutting-edge tech (60% AI focus) and foundational enterprise governance (40% architecture focus) in a mission-driven environment. **You might be a good fit if you...** * Have hands-on experience deploying RAG architectures and multi-agent systems using LangChain, CrewAI, or LangGraph. * Are an expert in the Microsoft AI ecosystem (Azure AI Foundry, Copilot) and have a strong grasp of Salesforce Agentforce. * Can navigate the "business" side of tech, including revenue recognition, CRM integrations, and architectural governance. * Thrive in high-seniority roles where you are expected to challenge vendor designs and set enterprise-wide standards.