Principal Design Operations Program Manager, AI at Toast

You are a systems-focused design operations leader with at least six years of experience driving large-scale change management within fast-paced organizations. You have a background in bridging the gap between design, product, and engineering through technical, hands-on operational frameworks. **What makes it worth a look...** Toast offers a fully remote role based in the US with a base salary between $149,000 and $304,000 depending on your geographic zone. You will lead the AI-enabled workflow strategy, directly influencing how a large organization integrates generative tools into product development. **You might be a good fit if you...** * Have six-plus years of experience in design ops or systems-focused program management. * Possess technical fluency to evaluate AI tools and manage cross-functional workflows. * Can demonstrate a history of leading large-scale behavior change and process adoption. * Have personally used AI-assisted tools to improve design or product outcomes.