Principal Engineer, LLM (Platform and Tooling) at Upstart

**Who this is for** This role is for a seasoned Principal Engineer passionate about building the foundational platform for generative AI at Upstart. You will le

Work type: remote

Location: United States | Remote

Salary: $238,400 – $330,200/yr

Type: Full-time

Summary

**Who this is for** This role is for a seasoned Principal Engineer passionate about building the foundational platform for generative AI at Upstart. You will lead technical strategy, architecture, and adoption of LLMs across the company, impacting engineers and non-engineers alike. **Key highlights** You will shape the future of AI at Upstart by defining the multi-year technical roadmap for the Core GenAI Platform. This includes leading architecture for large-scale systems, de-risking AI initiatives, and establishing operational standards for safe, efficient, and responsible LLM use. **You might be a good fit if you...** - Possess deep expertise in LLM infrastructure, including inference optimization and RAG architectures. - Have a proven ability to design and manage scalable, high-availability production environments for AI models. - Can influence technical direction and business strategy at executive levels. - Are adept at mentoring senior engineers and fostering technical excellence.

Job Description

About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team

Upstart’s GenAI Core Platform team builds the foundational Platform that democratizes access to generative AI across the company. As a Principal Engineer - GenAI/LLM, you will provide technical leadership across multiple cross-functional teams, shaping the vision, architecture, and adoption strategy for our new GenAI platform for Engineers and non-Engineers alike.

You will work closely with engineering leaders, ML researchers, and product stakeholders to ensure Upstart can scale the safe, efficient, and responsible use of LLMs across all business domains.

This role goes beyond delivery. It is about setting long-term direction, de-risking our most ambitious AI initiatives, and raising the bar for technical excellence across the organization. In short, you will have a direct influence and impact on how we enable and implement GenAI and LLMs internally at Upstart.

How You’ll Make an Impact


Lead architecture and design of large-scale, mission-critical systems for model inference, orchestration, and compliance
Identify and solve systemic technical risks that impact the entire company and business-critical AI initiatives

Establish operational standards for GenAI integrations, ensuring security, fairness, and reliability at scale



Minimum Qualifications








Preferred Qualifications





Position location This role is available in the following locations: Remote USA/Canada with quarterly travel.

Time zone requirements The team operates on the East/West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

#LI-REMOTE

#LI-Director

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range
$238,400—$330,200 USD

What you'll love

At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:















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