Principal IT Solution Delivery - Service Now CSM Delivery Architect at Itron

You are a seasoned IT professional with a Bachelor's degree, or equivalent experience, and 5-10 years of ServiceNow experience, including 3-5+ years focused on CSM Pro/Pro+. **What makes it worth a look...** Itron is offering a full-time hybrid role with a competitive salary range of $96,000 to $175,000 annually, based in Liberty Lake, Washington, or Austin, Texas. **You might be a good fit if you...** * Have deep hands-on ServiceNow CSM expertise and can architect, configure, and optimize its capabilities. * Have experience driving integrations with core enterprise systems like Salesforce CRM, Oracle ERP, Azure DevOps, and Remedy. * Possess a strong understanding of customer support, case management, and enterprise workflow best practices. * Are proficient with Microsoft 365 tools.