Principal IT Solution Delivery - Service Now CSM Delivery Architect at Itron

You're an experienced IT professional with a background in Computer Science or a related field, holding a Bachelor's degree or equivalent experience, and possess significant expertise in ServiceNow CSM. You have 5-10 years of ServiceNow experience, with 3-5 years specifically focused on CSM Pro/Pro+ features. **What makes it worth a look...** Itron is offering a full-time, hybrid role with a salary of $96,000 - $175,000 annually, located in Liberty Lake, Washington, or Austin, Texas. They provide a competitive benefits package, including 401k matching and an employee stock purchase program. **You might be a good fit if you...** * Have deep hands-on ServiceNow CSM expertise, including Entitlements/SLA, Case/Tasking, Playbooks/Flow Designer, and Virtual Agent/Now Assist. * Can drive integrations with systems like Salesforce CRM, Oracle ERP, and Azure DevOps. * Understand customer support, case management, and enterprise workflow best practices. * Are proficient with Microsoft 365 tools.