This role is designed for a high-level individual contributor who thrives on "General Manager" style ownership. The ideal candidate is a seasoned Growth Product
Work type: onsite
Location: Palo Alto, California, United States
Salary: $195,000 – $251,500/yr
Type: Full-time
This role is designed for a high-level individual contributor who thrives on "General Manager" style ownership. The ideal candidate is a seasoned Growth Product Manager with a track record of scaling marketplaces or SaaS platforms. You should be an expert in lifecycle economics (acquisition, activation, and monetization) and comfortable driving high-velocity experimentation without needing a large team of direct reports to get things done. The compensation is highly competitive, topping out at over $250k base plus bonuses and equity. While the role is tied to the Palo Alto office, Upwork is a pioneer in the "future of work," offering a culture rooted in remote-first principles and substantial benefits like unlimited PTO and a 401(k) match. A unique highlight is the explicit focus on AI proficiency, requiring you to use AI tools for research and strategy. **You might be a good fit if you:** * Have successfully scaled a marketplace or SaaS product via growth-loop experimentation. * Are highly analytical and can navigate complex data to find friction points in a user journey. * Enjoy a "Principal" level seniority that prioritizes strategic influence over people management. * Are comfortable working in a hybrid Palo Alto environment (listed as on-site).
Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.
Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at[ Upwork.com](http://upwork.com/) and follow us on[ LinkedIn](https://www.linkedin.com/company/upwork),[ Facebook](https://www.facebook.com/upwork),[ Instagram](https://www.instagram.com/upwork/),[ TikTok](https://www.tiktok.com/@upwork), and[ X](https://twitter.com/upwork); and learn more about Lifted at[ Go-Lifted](http://go-lifted.com) and follow on[ LinkedIn](https://www.linkedin.com/company/go-lifted/).
One of our product principles at Upwork is to make our customers win big. As a Principal Product Manager, Growth, you will shape and drive the end-to-end growth strategy across the client lifecycle, spanning acquisition, onboarding, activation, retention, and monetization for both enterprise and non-enterprise segments. This role carries General Manager level business ownership without people management responsibility. You will operate with broad autonomy, influence cross-functional partners, and drive measurable business impact at scale.
You will identify and develop new growth levers while optimizing existing ones, balancing short-term experimentation with long-term platform health. Your work will directly influence revenue expansion, client success, and durable marketplace growth.
### Responsibilities
At Upwork, you’ll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 21 U.S. states, making it easier than ever to join our mission from wherever you call home.
Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities.
We’re proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our [Life at Upwork](https://www.upwork.com/careers/life-at-upwork) page to learn more about our values, working principles, and the overall employee experience.
Ready to help shape the future of work? Check out our [Careers](https://careers.upwork.com/) page and follow us on [LinkedIn](https://www.linkedin.com/company/upwork),[Facebook](https://www.facebook.com/upwork),[Instagram](https://www.instagram.com/upwork/),[TikTok](https://www.tiktok.com/@upwork), and [X](https://twitter.com/upwork) to learn more about life at Upwork.
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The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.
Annual Base Compensation
$195,000—$251,500 USD
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