Principal Product Manager, Gusto Pro at Gusto

This role is designed for an expert Product Manager with at least 8 years of experience, specifically within Growth and experimentation. You’ll be the strategic

Work type: onsite

Location: San Francisco, CA

Salary: $179,000 – $263,000/yr

Type: Full-time

Summary

This role is designed for an expert Product Manager with at least 8 years of experience, specifically within Growth and experimentation. You’ll be the strategic lead for "Gusto Pro," focusing on the accountant ecosystem—a massive referral engine and revenue driver. The ideal candidate is someone who can blend deep data analytics with "AI-native" workflows to automate and scale product discovery. The compensation is highly competitive, scaling up to $263,000 depending on your location, and the position offers significant flexibility with a fully remote option in several major US and Canadian hubs. You will join a lean, high-impact team where the lines between design, engineering, and product are intentionally blurred, giving you immense ownership over the "North Star" strategy for a product serving over 400,000 small businesses. **You might be a good fit if you...** * Have a mastery of A/B testing, lean experiments, and product-led growth strategies. * Feel comfortable moving fast in ambiguous environments and acting as a "boundaryless builder." * Are passionate about the SMB economy and empowering accountants as strategic advisors. * Have a strong perspective on how to integrate AI tools into the product development lifecycle.

Job Description

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 400,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our[ Total Rewards philosophy](https://gusto.com/about/careers/total-rewards).

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

By the Numbers:

• Named [#1 best software for small business ](https://gusto.com/about/awards-recognition)of 2024 by G2

• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing

• Over $500M in annual revenue

• The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs

• There are 6.2M employers in the US, 98% have fewer than 100 employees (1)

• 550,000 new businesses are created each year in the US (1)

• Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll move fast by pairing sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing.

• We’re boundaryless builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.

• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners — building technology for an AI-first world that gives them the superpowers to run and grow their businesses with confidence.

• We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Gusto.

We’re looking for a Principal Product Manager to lead Growth for Gusto Pro, our product specifically built for Accountants. Accountants play a critical role within the Gusto ecosystem. They are one of our largest user groups, but also act as a one-to-many growth engine by referring their small business clients to use Gusto as their payroll provider, generating a substantial portion of our total revenue.

We have ambitious plans to become the most efficient platform for accountants to deliver payroll & advisory services to their clients and help millions of small businesses as a result. If you enjoy uncovering & solving big customer problems, driving experimentation, and identifying new ways to propel the growth of a referral-driven business model, we’d love to hear from you.

Here’s what you’ll do day-to-day:

• Ownership: Lead product discovery to uncover/deeply understand customer problems and test risky assumptions

• North Star: Create a long-term vision and strategy that defines the big problems we can solve well with durable competitive advantage

• Collaborate: Partner closely with Engineering, Design, and Data Science on all stages of the product development process, and the Revenue teams to co-create hypotheses and support a sales and product-driven growth engine

• Run A/B tests and lean experiments to quickly prove out hypotheses and test new concepts, always looking for ways to get stronger signal on new ideas

• Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs

• Define, measure, and improve key product and business metrics

• 8+ years of hands-on Product Management experience

• Proven track record of leading growth teams and running clean A/B tests that deliver impactful results

• The intangibles: Natural curiosity, grit, customer obsession, and humility

• Strong product discovery and analytics skills

• The ability to tell a compelling story that drives alignment and inspires action

• Strong collaboration skills; ability to quickly build trust with Revenue and Product teams

• A passion for helping small and medium size businesses

• A strong POV on building products in the age of AI; experience building AI-driven features is a big bonus

Our cash compensation amount for this role is $179,000/yr to $224,000/yr in Denver & most major metro locations, and $210,000/yr to $263,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Where do PMs at Gusto work?

We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. Our open roles will specify on the careers page and in the job description where the position is eligible for work.

(1)Business Applications with Planned Wages ([www.census.gov](http://www.census.gov))

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out [this form](https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform) and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our [Fraudulent Activity Disclaimer](https://gusto.com/about/careers/fraudulent-activity-disclaimer).

Personal information collected and processed as part of your Gusto application will be subject to [Gusto's Applicant Privacy Notice](https://gusto.com/about/careers/applicant-privacy-notice).

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