Principal Product Operations Manager, Benefits at Gusto

You are a veteran professional with over ten years of experience in product operations, strategy, or project management within high-growth startups. You have a track record of scaling service models for SaaS products and are comfortable navigating complex, regulated environments like healthcare or benefits. **What makes it worth a look...** Gusto offers a salary range of $148,000 to $182,000 in Denver or $167,000 to $217,000 in San Francisco and New York. This is a hybrid, on-site role requiring you to work from one of those offices two to three days per week. **You might be a good fit if you...** * Have documented experience prototyping with AI tools such as Claude, Cursor, or Codex. * Possess deep expertise in service design and service blueprinting. * Can influence senior leaders to align product roadmaps with customer experience. * Successfully led new product incubation or beta program management.