Principal Technical Program Manager at Zillow

This role is designed for a seasoned leader with at least 8 years of Technical Program Management experience, specifically someone who has navigated the complexities of large-scale software environments. The ideal candidate has a strong technical foundation in distributed systems or data platforms and feels comfortable discussing architecture and trade-offs directly with Staff and Principal engineers. The position offers excellent compensation (up to $284,700+) and the flexibility of being a fully remote U.S. role. You’ll be working within the high-impact "Follow Up Boss" and CRM ecosystem, giving you the chance to modernize platforms and integrate cutting-edge AI capabilities. As a P5-level role, it also provides a clear path for senior influence and mentorship within a top-tier engineering culture. **You might be a good fit if you...** * Have successfully led multi-quarter, cross-organizational programs from discovery to launch. * Excel at turning "messy" problems or vague product visions into structured technical roadmaps. * Have a background in B2B SaaS, CRM, or high-volume communication platforms (SMS/Email/VOIP). * Are data-driven, using metrics like latency and throughput to steer operational excellence.