Principal Voice AI Engineer at Zendesk

You're a visionary Voice AI Engineering Principal with a Master's degree in Engineering, Computer Science, or a related field, and deep expertise in speech and NLP at scale. **What makes it worth a look...** This is a full-time, on-site role at Zendesk in Berlin or London, focused on leading the development of next-generation Voice AI solutions. **You might be a good fit if you...** * Have proven expertise in speech and NLP models using frameworks like PyTorch, TensorFlow, and Huggingface Transformers. * Possess deep knowledge of AI architectures including DNN, CNN, RNN, and Transformers, with experience fine-tuning large pre-trained models like BERT and GPT. * Are skilled in Python, C++, Java, R, and Linux/Shell scripting, with experience deploying voice AI systems in production. * Have managed large-scale research projects with real-world impact.