Privacy & Trust Support Specialist at ClassDojo

This role is ideal for a mid-level professional with a background in trust and safety, privacy operations, or legal support. You should have hands-on experience managing regulated workflows like Data Subject Requests (DSRs) and a working knowledge of frameworks like GDPR and COPPA. Because this position sits within the Legal function rather than standard customer service, it requires high attention to detail, strong judgment for escalation, and the technical curiosity to understand how product backends handle data. As a fully remote role at a mission-driven EdTech leader, you’ll enjoy a competitive hourly rate ($25 - $33/hr) and the chance to work alongside "talent-dense" alumni from companies like Netflix and Stripe. While the work involves user support, it is highly analytical; you will be expected to spot risk patterns and partner with Engineering to automate internal tools and improve privacy systems. **You might be a good fit if you:** * Have experience fulfilling GDPR, CCPA, or COPPA compliance requests. * Enjoy navigating technical systems to investigate sensitive user issues. * Can maintain calm, professional communication during high-stakes incident responses. * Are comfortable working within Mountain or Pacific Time Zone hours.