Product Designer - QA at Zendesk

You're a mid-level Product Designer with at least 3 years of experience in SaaS applications, looking to shape the future of customer experience through AI in quality assurance. **What makes it worth a look...** This fully remote role at Zendesk focuses on evolving their QA platform, incorporating AI to automate quality insights and enhance customer interactions. You'll collaborate with global teams to revolutionize AI for service. **You might be a good fit if you...** * Have prior experience designing LLM integrations and AI feature workflows. * Can visualize the impact of technical decisions on user experience. * Possess a solid design process and the ability to rapidly prototype concepts. * Are comfortable working in a technical environment and navigating ambiguity.