This role is ideal for a high-level administrator or consultant who lives and breathes the Veeva CRM ecosystem. You aren't just managing a system; you are actin
Work type: remote
Location: Massachusetts - Boston
Salary: $55,000 – $225,000/yr
Type: Full-time
This role is ideal for a high-level administrator or consultant who lives and breathes the Veeva CRM ecosystem. You aren't just managing a system; you are acting as a bridge between the customer and the product development team. The ideal candidate has at least three years of hands-on experience implementing or administrating the platform and enjoys translating complex technical capabilities into strategic business value. The standout feature of this position is the "Work Anywhere" flexibility combined with an incredibly broad compensation range (up to $225k base), suggesting the company is willing to pay for deep expertise. As a Public Benefit Corporation, the company offers a unique mission-driven culture and a rare opportunity to influence the product roadmap of a market-leading SaaS tool without being a developer or QA engineer. **You might be a good fit if you...** * Have 3+ years of experience as a Veeva CRM Power User or Administrator. * Love public speaking, recordng demos, and engaging with professional online communities. * Can explain technical limitations to stakeholders while advocating for new features to product managers. * Are looking for a high-impact, remote role that involves light travel (10%) for in-person events.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.
The Role
As the Product Expert, you will be part of the Product organization focused on Veeva CRM, bringing the voice of the customer to influence the product roadmap. Product Experts are a lead voice in our online communities, customer meetings, in-person events, and creating resources for both internal and external teams to realize the value of the innovation within our products.
This is a great opportunity for someone who is knowledgeable and passionate about Veeva CRM and is excited about working closely with customers to help make them successful.
Note: This is not a QA Engineering role.
## What You'll Do
As the Product Expert, you will be part of the Product organization focused on Veeva CRM, bringing the voice of the customer to influence the product roadmap. Product Experts are a lead voice in our online communities, customer meetings, in-person events, and creating resources for both internal and external teams to realize the value of the innovation within our products.
This is a great opportunity for someone who is knowledgeable and passionate about Veeva CRM and is excited about working closely with customers to help make them successful.
Note: This is not a QA Engineering role.