Product Management Director – Outbound Contact Center Solutions at five9

This role is designed for a seasoned product leader who thrives at the intersection of strategy and sales. It is specifically for those with over 10 years of experience in the CCaaS (Contact Center as a Service) or SaaS space, with a deep specialization in **outbound communication—think dialers, digital campaigns, and proactive outreach.** You should be as comfortable presenting to C-Suite executives as you are collaborating with engineering on roadmap prioritization. The compensation range is exceptionally broad ($135k – $398k), reflecting the value placed on high-impact leadership. The role offers excellent flexibility as a **fully remote** position (outside of San Ramon) and includes a comprehensive benefits package with 100% employee-covered healthcare premiums and a generous parental leave policy. **You might be a good fit if you:** * Have deep knowledge of **outbound compliance** (TCPA, Reg F, FDCPA) and how to navigate regulatory hurdles. * Excel at **market evangelism**, acting as a public-facing spokesperson for complex technical products. * Can bridge the gap between high-level revenue goals and technical execution. * Prefer a "storytelling" approach to sales enablement rather than just listing features.