This is a high-impact role for a seasoned product leader with at least 10 years of experience, specifically at the intersection of consumer marketplaces and Art
Work type: onsite
Location: San Francisco, CA, United States
Salary: $224,000 – $280,000/yr
Type: Full-time
This is a high-impact role for a seasoned product leader with at least 10 years of experience, specifically at the intersection of consumer marketplaces and Artificial Intelligence. You are the ideal candidate if you have a sophisticated understanding of how ML models drive user trust, specifically through review systems, search relevance, or feedback loops. The position offers a top-tier compensation package ($224,000 - $280,000 base) plus equity and travel credits. While it requires being on-site in San Francisco, you will own a critical slice of the global guest experience, using AI to bridge the "expectation gap" between listing photos and reality. This is a hands-on IC (Individual Contributor) role, perfect for a heavy hitter who prefers shipping product over managing large hierarchies. **You might be a good fit if you...** * Have a track record of shipping AI/ML features that prioritize content or personalize search results. * Possess deep domain expertise in marketplace trust, quality signals, or rating systems. * Can translate complex data science outputs into clear product narratives for executive leadership. * Enjoy "doing the work" across strategy, data analysis, and cross-functional execution.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product intuition with research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on.
The Difference You Will Make:
Airbnb is seeking an experienced product leader to own the guest-facing quality merchandising experience. You will join the team focused on trip quality, building features that close the gap between guest expectations and actual trip experiences. This team's work touches every single booking decision on a platform that facilitates hundreds of millions of trips and an incredibly diverse global inventory.
You will ship and iterate on AI-powered features that help guests make more confident booking decisions — synthesizing signals from reviews, ratings, and listing data into quality information that is clear, personalized, and trustworthy. This means working hands-on with Data Science to evaluate model performance and translate outputs into better product decisions, not just defining requirements and handing them off.
This role requires close partnership with the Policy, Privacy, and Legal teams — particularly on review integrity, AI-generated content, and trust-related guest-facing features. You will work especially closely with the quality data platform team to generate and consume accurate quality signals that foster a trusted marketplace, as well as across Design, Engineering, and Data Science to ship and iterate at scale. This is a critical role that spans the end-to-end guest experience around listing quality information, and the features you build will be part of the experience for every guest who considers booking on Airbnb.
A Typical Day:
Due to the nature of this position, the successful applicant will need to be based in San Francisco, California to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [reasonableaccommodations@airbnb.com](mailto:reasonableaccommodations@airbnb.com). Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$224,000—$280,000 USD