Product Operations Manager at Notion

This role is ideal for a senior-level operations professional with at least 4 years of experience sitting at the intersection of Product, Engineering, and Go-to

Work type: onsite

Location: San Francisco, California | New York, New York

Salary: $140,000 – $190,000/yr

Type: Full-time

Summary

This role is ideal for a senior-level operations professional with at least 4 years of experience sitting at the intersection of Product, Engineering, and Go-to-Market teams. While it’s an operations role, there is a distinct technical lean; the team values candidates who can "slice and dice" data and possess a "builder" mindset. If you have a background in Technical Program Management or Product Management and enjoy creating order out of complex launch cycles, you will thrive here. The position offers a highly competitive salary range ($140k - $190k) and specifies a **hybrid work model** in San Francisco or New York, requiring office attendance three days a week (Mon/Tue/Thu). You’ll be joining a high-growth environment where you are expected to influence the product roadmap using customer insights and rigor in data reporting. Notably, they encourage candidates with technical "nice-to-haves" like Python or SQL to apply, signaling a preference for data-literate operators. **You might be a good fit if you...** * Have led end-to-end product launches and managed "Early Access" or beta programs. * Can translate complex technical bugs into prioritized feature requests for engineering. * Are comfortable making high-stakes decisions with limited data. * Want to work in a high-craft environment that prioritizes in-person collaboration.

Job Description

# About Us:

Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

# About the Role:

As a Product Operations Manager, the work you do is crucial to ensuring seamless collaboration between teams and driving efficiency in product development. You’ll support the product team by streamlining processes, improving communication, and ensuring that new products and features are successful, and also be a liaison between Product and Go to Market Orgs. Your core responsibilities are:

Product enablement:

Steer and surface key insights to help the product team prioritize feature roadmaps.

Represent customer needs across the entire product development process.

Identify opportunities to improve processes and tooling that drive engineering velocity

Launches:

Coordinate end-to-end launch of new features across teams, including product, engineering, marketing, sales and customer support

Drive Early Access Programs to allow teams to build and ship with confidence

Own rollout implementations and run of show across key collaborators

Product & Engineering Excellence :

Use feedback loops to help the product team understand feature iterations or fixes

Build reporting dashboards, agents and quarterly reports to establish rigor in product success

Stakeholder management:

Work with stakeholders to improve decisions-making around feature development.

Act as a liaison between Product, Engineering Design and Go To Market Orgs to streamline decision making

Drive clarity and communication on product priorities and statuses to Notion.

# What You'll Achieve:

Be an expert in product features and have a robust understanding of what’s in flight for your product team to help them best engage with customer feedback, and cascade product updates to Go To Market teams.

Own launch operations, early access programs, and internal employee testing programs — gathering and translating feedback into actionable pre-launch insights, and ensure a seamless launch to all customers.

Analyze customer insights and user data to identify patterns and insights. Slice + dice bugs and feature requests to understand problems and opportunities, and enable prioritization.

Support eng and product prioritization within each product area (ex: weekly triage meetings w/eng teams, reporting, etc.) — leveraging bug and feature request data.

# Skills You'll Need to Bring:

You have at least 4+ years of experience working in product operations, technical program management, project management, or a product ownership role.

You have strong communication skills and can work with both technical and non-technical audiences.

You are able to collaborate effectively with peers and across teams that are located in multiple offices.

You have strong analytical, debugging, and problem-solving skills.

You possess the ability to make decisions with limited data while prioritizing when to collect more information

You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.

# Nice to Haves:

Strong knowledge of Linux, basic scripting, APIs, NoSQL, Nginx, MySQL and similar open source technologies.

Knowledge of and experience using one or more of the following languages - Python, Go, C++ or Java.

Background in product management or engineering.

Robust data analysis and dash boarding skills.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Notion.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York, the estimated base salary range for this role is $140,000– $190,000 per year.

By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s [Global Recruiting Privacy Policy](https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74) and [NYLL 144](https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528).

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