Product Operations Manager at five9

This role is ideal for a Senior Project or Product Operations professional with at least 3 years of experience in the enterprise SaaS or CRM space. You should be highly organized and comfortable acting as the primary bridge between internal product teams and external customers. Since this involves managing beta programs, a background in technical project management and a proficiency with tools like JIRA and Salesforce is essential. The role offers a robust benefits package tailored for the Philippines market, including stock options, performance-based merit increases, and a 15% night shift differential. While the role is hybrid in Manila, Five9 provides internet and meal allowances for remote days, plus comprehensive health benefits (HMO) with coverage for dependents and a retirement plan. **You might be a good fit if you...** * Have a proven track record of managing enterprise software projects from readiness to completion. * Are comfortable leading meetings and facilitating feedback loops directly with global customers. * Are looking for a "human-centric" culture with specific support for mental well-being and life insurance. * Possess a PMP certification or a specialized degree in Business or Engineering.