Product Operations (Senior) Manager at whatnot

This role is ideal for a high-impact operator with 5-6+ years of experience in management consulting or a fast-scaling startup. You should be a master of "struc

Work type: onsite

Location: New York, NY | San Francisco, CA | Los Angeles, CA

Salary: $160,000 – $210,000/yr

Type: Full-time

Summary

This role is ideal for a high-impact operator with 5-6+ years of experience in management consulting or a fast-scaling startup. You should be a master of "structured chaos," capable of translating high-level product strategy into actionable roadmaps. While a background in Business or Economics is required, the team is looking for someone who can move fast without a playbook and bridge the gap between Product, Engineering, and Data. The compensation is highly competitive ($160k–$210k) and comes with a robust benefits package, including a 4% 401k match and a "dogfooding" budget to shop on the app. While the role is listed as "on-site" in NYC, SF, or LA, the company emphasizes a flexible hybrid approach. This is a high-visibility position where you’ll own the end-to-end product lifecycle and tooling stack for one of the fastest-growing marketplaces in the world. **You might be a good fit if you:** * Can navigate ambiguous environments and influence stakeholders without direct authority. * Have a data-driven mindset and are comfortable using SQL and dashboards to track product health. * Are passionate about the creator economy, live shopping, or collectible marketplaces. * Enjoy building systems, playbooks, and frameworks from scratch to help a team scale.

Job Description

## 🚀 Join the Future of Commerce with Whatnot!

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our [values](https://www.whatnot.com/careers) and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the [fastest growing marketplaces](https://a16z.com/marketplace-100/) and were recently named the [#1 Best Startup Employer in America](http://google.com/search?q=%231+forbes+startup+employer&oq=%231+forbes+startup+employer&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIGCAEQRRg9MgYIAhBFGD0yBggDEEUYQDIGCAQQRRhAMgYIBRBFGEDSAQg1NzM0ajBqMagCALACAA&sourceid=chrome&ie=UTF-8) by Forbes. Check out the latest Whatnot updates on our [news](https://blog.teamwhatnot.com/) and [engineering blogs](https://medium.com/whatnot-engineering) and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

## 💻 Role

Product Operations plays a significant role in building repeatable motions to unlock growth and help the company scale. You will partner closely with our product, engineering, data, design, and other cross-functional counterparts to ensure that our product and associated workstreams run efficiently, at scale, and with impact. You are the linchpin between strategy and execution: you help streamline how product work gets done, ensure high-quality deliverables, enable cross-team collaboration, and drive operational excellence so that our Product organization can maintain quality while moving faster and smarter.

This role is a terrific introduction to Whatnot, and allows impactful individuals to learn about the business while contributing to a variety of high-impact, critical initiatives.











We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, New York City, or Los Angeles hubs.

## 👋 You

Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here.

As our next Product Operations Manager, you should have 5-6+ years experience in consulting, or a fast-growing startup, plus:








## 🙏 Nice to Have






## 🎁 Benefits















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## 💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

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