Product Support, Bridge at Stripe
You're a seasoned product support professional with at least five years of experience troubleshooting complex technical issues, comfortable using SQL for data a
Work type: onsite
Location: San Francisco or New York
Salary: $127,400 – $191,200/yr
Type: Full-time
You're a seasoned product support professional with at least five years of experience troubleshooting complex technical issues, comfortable using SQL for data analysis and working with APIs.
**What makes it worth a look...**
Stripe is seeking a Product Support professional for their new payments platform, Bridge, which is built with stablecoins to simplify global money movement. This is a full-time, on-site role in San Francisco or New York.
**You might be a good fit if you...**
* Can analyze and troubleshoot complex technical issues, using SQL and API documentation.
* Have a proven track record in stakeholder management and project management, particularly in process optimization.
* Can create and refine documentation for user self-service.
* Are adept at collaborating with Engineering and Product teams to proactively improve the platform.
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