Product Support, Bridge at Stripe

You're a seasoned product support professional with at least five years of experience troubleshooting complex technical issues, comfortable using SQL for data a

Work type: onsite

Location: San Francisco or New York

Salary: $127,400 – $191,200/yr

Type: Full-time

You're a seasoned product support professional with at least five years of experience troubleshooting complex technical issues, comfortable using SQL for data analysis and working with APIs. **What makes it worth a look...** Stripe is seeking a Product Support professional for their new payments platform, Bridge, which is built with stablecoins to simplify global money movement. This is a full-time, on-site role in San Francisco or New York. **You might be a good fit if you...** * Can analyze and troubleshoot complex technical issues, using SQL and API documentation. * Have a proven track record in stakeholder management and project management, particularly in process optimization. * Can create and refine documentation for user self-service. * Are adept at collaborating with Engineering and Product teams to proactively improve the platform.

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