Product Support Engineer - Tier 1 at Vasion

Ideal for IT support professionals with prior helpdesk experience who are comfortable troubleshooting Windows, macOS, and networking fundamentals. You should have a practical understanding of Active Directory and user account management. **What makes it worth a look...** Vasion is hiring for an on-site role in St. George, Utah, offering a full benefits package that includes 401k with immediate vesting, paid parental leave, and a flexible time off policy. The office environment features unique perks like a gym, theater room, and pickleball courts. **You might be a good fit if you...** * Manage cases using Salesforce or similar ticketing platforms. * Troubleshoot DNS, DHCP, and TCP/IP networking issues. * Configure print environments and driver deployments. * Support end-users with MFA, SSO, or VDI/Citrix connectivity.