Product Support Specialist, APAC at Linear

This role is for a technically-minded support professional based in Australia who wants to be the "tip of the spear" for a high-growth product company. Since you will be the first Customer Experience hire in the APAC region, they are looking for a self-starter who can handle everything from debugging API integrations to managing community sentiment on social media. While not an engineering role, you should be comfortable reproducing bugs and "speaking developer." The highlight of this position is the opportunity to shape a new regional department for a highly respected brand in the software world. Linear is known for its "craftsmanship" culture and offers premium benefits, including a high degree of autonomy, a daily meal/coffee stipend, five weeks of vacation, and an innovative "sabbatical" policy (a month off every two years after your fourth year). **You might be a good fit if you...** * Are based in Australia and thrive in an asynchronous, remote-first environment. * Have experience troubleshooting technical products, including APIs, SQL, and GitHub. * Are bilingual (English and Japanese or Korean is highly preferred). * Enjoy a mix of deep-focus technical work and high-touch customer interaction.